What’s Changed (and What Hasn’t): The 2020 Moz Blog Reader Survey Results

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Posted by morgan.mcmurray You’re tired of hearing it and I’m tired of saying it, but 2020 really has been a year like no other. SEOs and marketers around the world had to deal with their day-to-day work moving home, alongside a host of natural disasters, civil rights issues, and a pandemic that will alter our industry and...

How to Use NPS Feedback to Reduce Customer Effort

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Image from Unsplash.com Do you wish you knew more about your customers? And no, that doesn’t mean learning what their favourite color is or the name of their pet cat. Knowing more about your customers means knowing what they find useful, what they want to see more of, and what they think you could improve....

Proximity Third: A Deeper Dive into a Local Ranking Factors Surprise

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Posted by MiriamEllis Image credit: J.B. Hill What’s the good of a survey if it doesn’t result in at least a few surprises? I know my own eyebrows leapt skyward when the data first came in from the Moz State of the Local SEO Industry 2020 Survey and I saw that, in a break with...

Help Us Improve: The 2020 Moz Blog Reader Survey

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Posted by morgan.mcmurray It’s been a few years since we last asked you to tell us what you love (and don’t love so much) about the Moz Blog, and since then our company, our industry, and our world have undergone massive shifts. With so much having changed, we wanted to be sure we’re still living...

The State of Local SEO Industry Report 2020, Announced

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Posted by MiriamEllis Moz’s very warmest thanks to the 1,453 respondents who volunteered time to contribute to this second installation of our industry survey. It’s rewarding to have such a large survey group; as this report details in high relief, the work of marketing a single business location can pass through a dozen hands. Owners,...

Survey Results: How Social Media Behavior Has Changed with COVID-19

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In the midst of the COVID-19 pandemic, consumers across the world are struggling to find “the new normal.” With that, brand marketers are trying to figure out how to adapt their social strategies to new social media behaviors. Key Takeaways Running paid media is ok during this time, but make sure your messaging is sensitiveWhile...

Take the COVID-19 Local Search Marketing Business Impact Survey

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Posted by MiriamEllis The poet Burns once observed that the best laid plans “gang aft agley.” At Moz, we were about to publish our State of Local SEO industry report, based on our local search marketing survey to which hundreds of you generously replied. Then the public health emergency unexpectedly arose, and we decided to...

Survey Results: How has Social Media Behavior Changed with COVID-19

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In the midst of the COVID-19 pandemic, consumers across the world are struggling to find “the new normal.” With that, brand marketers are trying to figure out how to adapt their social strategies to new social media behaviors. Key Takeaways Running paid media is ok during this time, but make sure your messaging is sensitiveWhile...

Take the 2019 Local Search Marketing Industry Survey

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Posted by MiriamEllis We couldn’t do it without you! In 2018, over 1,400 marketers responded to our State of Local SEO industry survey. We all learned so much from your responses about the day-to-day realities of marketing local businesses. This year, we can do even better because your answers will give us all valuable comparative...