How to use local competitors to your advantage

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.css-15dtvu8-Outer > *{margin-bottom:20px;margin-top:20px;}.css-15dtvu8-Outer > H2{margin-top:60px;}.css-15dtvu8-Outer > H3{margin-top:40px;}.css-1pndmrk-P{font-weight:normal;font-size:16px;line-height:175%;color:#666666;}@media (min-width:660px){.css-1pndmrk-P{font-size:19px;}} Choosing to start a business in what seems like a crowded market can be daunting. How could your little startup possibly stand out against the businesses who've been around for several years?  My partner and I started our local hauling and junk removal business,.css-1f4w78g-CustomA{color:#136bf5;-webkit-text-decoration:none;text-decoration:none;}.css-1f4w78g-CustomA:hover,.css-1f4w78g-CustomA:focus,.css-1f4w78g-CustomA:focus-within{color:#2655bd;cursor:pointer;}.css-1f4w78g-CustomA:hover > span,.css-1f4w78g-CustomA:focus >...

Request with Intent: Caching Strategies in the Age of PWAs

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Once upon a time, we relied on browsers to handle caching for us; as developers in those days, we had very little control. But then came Progressive Web Apps (PWAs), Service Workers, and the Cache API—and suddenly we have expansive power over what gets put in the cache and how it gets put there. We...

How To Do Local SEO for Businesses Without Physical Locations in 2021

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Posted by MiriamEllis “My business makes local deliveries, but doesn’t have a storefront. How do I handle listings management?” “I work from home. How should I be doing local SEO?” “Are there any tips for doing local SEO for clients like NerdWallet or Credit Karma that serve all customers virtually?” Queries like these about doing...

Inman Handbook on creating online home tours

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This Handbook covers the tools, tech and tactics needed for marketing properties and showing them at a safe distance when needed. Read more: feedproxy.google.com

LiveChat Adds Text Messaging to Customer Service Platform

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LiveChat has launched a new feature that enables businesses to use text messaging to communicate with customers. LiveChat are specialists in online customer service software. The company recently partnered with Twilio and launched the integration of the LiveChat application with the Twilio platform.  The text messaging feature is available for businesses using the LiveChat application...

You’ve got 7 seconds to sell — here’s how to maximize your listing

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Even with COVID-19 restrictions, buyers still want to visit homes in person. They are, however, using online pictures, marketing and 3D tours to dramatically shortlist the homes they will actually visit. Here’s how to make your listing stand out. Read more: feedproxy.google.com

Workiz Releases Scheduling Chatbot for Service Businesses

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Workiz just released a new chatbot to help service-based small businesses with field service management to book appointments and more. Small Business Trends contacted Aviv Canaani, VP of Marketing at Workiz, to learn more. Workiz Field Service Management He explained how this product fills a gap. “Field service jobs start out with a phone call. Customers...

Your profiles matter! Take time to perfect them

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Why are some profiles disasters while others are marketing masterpieces? Whatever the reasons for subpar online profiles, now is the time to give your web presence a second look. Follow these steps to create a profile potential buyers will gravitate toward. Read more: feedproxy.google.com

How to Improve Your SaaS Customer Support

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With today’s consumers being more tech-savvy than ever before, companies need to upgrade their customer service to attain their sales objectives. The SaaS business world is quite competitive, and companies need to go the extra mile to attract and retain customers. No matter how great your SaaS offering is, if you don’t invest in customer...

How to Get the Most Bang Out of Your Customer Service Dollar: 4 Call Center Improvements That’ll Make Your Customers (and Budget) Happy

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Every day you and your agents tackle the biggest problems your customers face. It can feel overwhelming to hear problem after problem. On top of this, you’re confronted with KPIs and metrics your team has to meet. And, the finance team tells you “There’s no room in the budget for that” whenever you mention getting...